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Morgageloan.com rates mortgage lenders using multiple criteria including professional accreditation and certification information as well as consumer satisfaction ratings.
Morgageloan.com Customer-Rated
The requirements for companies to achieve ValueStar's Customer-Rated status are:
Achieve and maintain a Customer Satisfaction Score of at least 75 (out of a possible score of 100) on ratings by 25 or more Morgageloan.com Consumers over the previous 12 months.
Pass legal and credit verification
Commit to customer service and satisfaction
On consideration to the Customer-Rated Program, a Lender' initial Customer Satisfaction Score is determined by a survey of at least 25 recent customers selected at random. If the customer satisfaction score passes our standards and if the business satisfies morgageloan.com's credentials requirements, it is accepted into the program as morgageloan's Customer-Rated. Thereafter, the satisfaction score is kept up-to-date with feedback solicited from morgageloan Consumers..
Morgageloan.com Customer-5 Star
A Morgageloan.com Customer-Rated 5 Star Service Provider must satisfy all the requirements for Morgageloan.com Customer-Rated status, and, in addition, must achieve an average Customer Satisfaction Score of 90 or higher (out of a possible score of 100) on ratings by 25 or more morgageloan.com Consumers over the previous 12 months. The means of determining an initial score and keeping it up-to-date are the same as described above for Customer-Rated Service Providers.
Morgageloan.com Customer-Rated
The requirements for companies to achieve ValueStar's Customer-Rated status are:
Achieve and maintain a Customer Satisfaction Score of at least 75 (out of a possible score of 100) on ratings by 25 or more Morgageloan.com Consumers over the previous 12 months.
Pass legal and credit verification
Commit to customer service and satisfaction
On consideration to the Customer-Rated Program, a Lender' initial Customer Satisfaction Score is determined by a survey of at least 25 recent customers selected at random. If the customer satisfaction score passes our standards and if the business satisfies morgageloan.com's credentials requirements, it is accepted into the program as morgageloan's Customer-Rated. Thereafter, the satisfaction score is kept up-to-date with feedback solicited from morgageloan Consumers..
Morgageloan.com Customer-5 Star
A Morgageloan.com Customer-Rated 5 Star Service Provider must satisfy all the requirements for Morgageloan.com Customer-Rated status, and, in addition, must achieve an average Customer Satisfaction Score of 90 or higher (out of a possible score of 100) on ratings by 25 or more morgageloan.com Consumers over the previous 12 months. The means of determining an initial score and keeping it up-to-date are the same as described above for Customer-Rated Service Providers.
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