Thank you for visiting The Nelms Team Loan Origination Center!


TEAM - Biggest Strength
Two full-time team members including 3 licensed loan officers and whose main objective is to be available to agents and clients at any time to answer their questions. Each team member individually focuses on specific areas that are vital to meeting and exceeding client expectations.

FIVE-STAR CUSTOMER SERVICE - Primary Focus
We have developed and implemented systems that ensure our client's needs are being met and their expectations exceeded by communicating consistently throughout the loan process with all involved parties. We seek to be PRO-ACTIVE rather than RE-ACTIVE.


CONSISTENCY & CLIENT FOR LIFE
Nearly 40% of our business is from past clients or past client referrals--people come back again and again. Nearly 300 past clients have done 3 or more transactions with our team. We keep in touch with past clients by maintaining an extensive database. We want to send our clients the message that we are here to be their long-term trusted advisor---when their needs change, our team and us are here with the next solution.

 


               We look forward to the opportunity to earn your business!













Tommy Nelms


Susan Nelms
Loan Originator            NMLS# 122291


Loan Originator                      NMLS# 217466
Phone: (512) 794-6794


Phone: (512) 592-5473
Fax: (512) 697-2833


Fax: (512) 697-2833

tommy@nelmsteam.com


www.AustinTexasVALoans.com

susan@nelmsteam.com

 



 

Network Funding, LP NMLS2297

 

COMPLAINTS REGARDING MORTGAGE BANKERS SHOULD BE SENT TO:
THE DEPARTMENT OF SAVING AND MORTGAGE LENDING
2601 NORTH LAMAR, SUITE 201
Austin, Tx 78705

A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT: 1-877-276-5550

http://www.vlender.com/t/thenelmsteam/texas_complaint_recovery_disclaimer.html


MORTGAGE CENTER
First time home buyer? Let us help you through the mortgage process. CLICK HERE to pre-qualify.

>>Pre-Qualify
>>Mortgage Calculators
>>Mortgage Glossary


Tommy & Susan Nelms
Senior Branch Manager
United Lending, LLC
Phone: 512-592-5400
Fax: 512-697-2833

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